Please note: The information on this page refers to version 1.0 and may differ from version 2.0 which is soon to be released!
What does it cost to register my dog on SmartSnout?
The Smart Snout App is free to download and try.
When I download the app, what options do I have?
You have 2 options, sign up to register your dog or continue as Smart Hero to scan a lost or stolen dog and reunite them with their owner.
My dog has been stolen, what do I do?
If your dog goes missing or is stolen then simply select the lost or stolen button on your private profile to send out notifications to all registered users.
Can anyone download and use the app?
Members of public, public services or canine centres can use Smart Snout as a guest to find out if the dog is stolen or lost which will then activate the chat or call functionality. If the dog is not marked as missing then no contact details will be available.
What happens if someone finds my dog?
You will receive a notification that your dog has been found with details of the location and contact name and number. You will then be able to communicate with the person that found the dog depending on what function you chose for communication.
How does the App work?
The app reads the unique biometric pattern on your dog’s nose, each nose is the same as a human finger print and is unique to each and every dog.
Why choose Smart Snouts nose scanning technology?
Microchips can be tampered with or removed. A dogs nose pattern is unique to that dog and can’t be changed.
How have we used modern day technology to help our pets?
We believe that with modern day AI technology, we now have the capabilities to ensure your dog stays within your control.
What happens if I change my dog or need to amend some details?
As a registered user, you have the ability to change or add another dog. You can also amend your contact details in the profile page.
I’m looking to purchase a new dog, how can I be certain that the dog is genuine?
Any potential buyer can scan a new puppy or dog before they buy, so they have peace of mind that it is not lost or stolen.
What stops my dog being exported to another country?”
Police and border force can scan instantly using the App and recover any stolen dogs they find. Dogs can’t be smuggled out the country as border control can use the App to determine if they have been stolen. You will also be notified that your dog has been found.
How do I know my personal data is safe?
Smart Snout have no access to your private details. Database information is stored securely, complying with GDPR protocols and certified by ISO27001.
Where is the best place to take a photo for the nose scan picture?
Inside with no shadows. Natural light will help to create the best image to show all the nose details.
I can’t get a close up of the dogs nose?
Don’t worry, the app has a feature to crop and rotate if required. Then you can adjust the picture so the nose fills the box.
What separates Smart Snout from the rest?
Not only is Smart Snout the cheapest form of security for your dog, but also the strongest. With an unbeatable system, we hope to quickly reunite you with your beloved pet.
Why use technology?
Technology has been used for many years in the fight against crime and missing persons. We are now leveraging technology to help protect dogs against loss and theft.